Start here
The CareProof workflow at a glance
CareProof turns small, factual care entries into a shared record that is easier to review, discuss, and hand off.- 1Set up the person
Create a care profile and add the emergency details that other caregivers need.
- 2Record care as it happens
Log the activity, assistance level, time, outcome, equipment, and a short factual observation.
- 3Review and share
Use timelines, handoffs, trends, the emergency sheet, and Proof Packs to make the record useful.
It does not diagnose, prescribe, replace emergency services, or determine insurance or program eligibility.
Sign in & access
Sign in securely and understand your role
CareProof supports Google, Microsoft, and ChatGPT sign-in. Your verified email connects you to the care profiles you own or have been invited to use.- 1Choose Sign in or Create an account
Choose Google, Microsoft, or ChatGPT. Use the same verified email address that received a CareProof invitation.
- 2Check the active person and role
The top bar shows the current care profile and your role: Owner, Contributor, or Read-Only.
- 3Sign out on shared devices
Open your profile or the Privacy Center and choose Sign out when you finish.
Confirm that you signed in with the exact email address the owner authorized.
Care profiles
Create and maintain a care profile
A profile keeps one person’s care records, routines, team, and emergency information together.AllergiesReview before care
MobilityTransfer support
ContactFamily & emergency
- 1Create the first profile
Enter the person’s name and your relationship. You can begin recording care immediately.
- 2Add the emergency-sheet details
Add emergency contacts, allergies, mobility and communication needs, equipment, and other urgent instructions.
- 3Add or switch profiles
Owners can add another care profile in the Privacy Center and switch people from the profile selector.
Keep information factual, current, and limited to the caregiving purpose.
Daily care entries
Record everyday care while details are fresh
The Today page is the fastest way to capture hands-on help, supervision, outcomes, and direct observations.TransferFull assistance · 15 minutes
Breakfast & hydrationStandby help · 12 oz fluids
SupervisionFactual observation added
- 1Choose an activity
Select Transfer, Bathing, Toileting, Dressing, Eating, Mobility, Supervision, Medication, or another available activity.
- 2Describe the help provided
Set the assistance level, minutes, date and time, number of helpers, equipment, and outcome.
- 3Add factual context
Record what you directly observed. Mark nighttime care, a safety concern, a change from baseline, or caregiver impact only when applicable.
- 4Save, edit, or remove
Saved entries appear in the timeline. Use Edit to correct an entry or Delete to remove it; those changes are reflected in the accountability trail.
Prefer “needed two reminders to use the walker” over “seemed unsafe.” Specific facts make the record more useful.
Routines, voice & offline
Make frequent care faster to record
Reusable routines, optional dictation, and offline queuing reduce repetitive work without removing important detail.TransferFull assistance · 15 minutes
Breakfast & hydrationStandby help · 12 oz fluids
SupervisionFactual observation added
- 1Save a routine
While creating a care entry, turn on Save as routine, name it, and add the usual time. The routine becomes a quick starting point for future entries.
- 2Use a routine
Select the saved routine from Today, review the prefilled details, update anything that changed, and save.
- 3Dictate a factual observation
Choose Dictate when your browser supports speech recognition. Review the transcribed note carefully before saving.
- 4Work through a connection interruption
New care entries can queue on the device when offline. A pending-sync badge appears until CareProof reconnects and synchronizes them.
Pending offline entries are stored on that device until they synchronize.
Live shifts & handoffs
Track a shift from start through sign-off
The shift workspace combines elapsed time, routine checklists, shift observations, and a structured handoff.- 1Start the shift
Open Live Shift and start the timer when hands-on responsibility begins. CareProof records the caregiver and start time.
- 2Complete work and record care
Use the routine checklist as a prompt, and continue creating normal care entries so detailed events remain in the timeline.
- 3End with a handoff
Enter the person’s mood and concise shift notes, then end the shift. Review the generated handoff before another caregiver relies on it.
- 4Complete sign-off
When required, the receiving or supervising caregiver can review the completed shift and sign it off.
Record significant care, changes, refusals, or concerns as individual care entries as well.
Medications & vitals
Maintain an attributed medication and vital-sign record
CareProof can organize schedules, administration records, refill context, and caregiver-entered vital signs.Morning medication5 mg · Oral · With food
✓ Dose recorded- 1Add a medication
Enter the medication name, dosage, frequency, route, prescriber, instructions, and refill date. Copy from the current label or order rather than memory.
- 2Record a dose
Use Give Dose only after the medication has actually been administered. The record attributes the action to the signed-in caregiver.
- 3Log vital signs
Enter only the measurements taken: blood pressure, heart rate, glucose and context, oxygen saturation, temperature, or weight.
- 4Review and escalate appropriately
Use the history as context for a clinician. Follow the person’s care plan for thresholds and call emergency services for an emergency.
Do not start, stop, change, or repeat medication based on the application. Follow the prescription and professional instructions.
Benefits records
Organize care records for payer or program review
The Benefits & Claim Record Builder summarizes recorded hours and assistance patterns without deciding eligibility or reimbursement.Functional assistanceSource entries organized by activity and support level
Dated care-log appendixEvery summary remains connected to the underlying record
- 1Review the six-ADL care summary
See which daily activities include recorded assistance and open the underlying record before relying on a pattern.
- 2Create a records packet
Choose the payer or program, reporting period, policy or case number, and an hourly rate for the estimate.
- 3Verify every field
Review the recorded hours, amount, assistance patterns, and notes against source records and the payer’s own rules.
- 4Submit through the official channel
CareProof organizes information; it does not file a claim or guarantee approval. Follow instructions from the insurer, agency, or benefits professional.
Coverage, eligibility, documentation standards, and reimbursement remain with the payer or program.
Safety & incidents
Document incidents and visible safety patterns
The Safety & Falls page records what happened, immediate actions, notifications, and caregiver-entered risk context.What happenedFactual description
Immediate actionCare provided
NotificationsRecorded separately
- 1Respond to immediate needs first
Provide appropriate help and contact emergency services or the clinician according to the care plan before documenting.
- 2Create the incident record
Enter the incident type, time, location, observed injury severity, factual description, and immediate action taken.
- 3Record notifications
Mark whether the physician, family, or emergency services were contacted and add contributing factors you directly observed.
- 4Review the risk summary
Use recent incidents and care entries to prepare questions for the care team; do not treat the calculated summary as a clinical assessment.
Recording an incident does not alert emergency services, a physician, or a family member. Make those contacts separately.
Mind & memory
Track cognition, mood, triggers, and helpful responses
Structured observations can help families and clinicians discuss time-of-day patterns without turning caregiver notes into a diagnosis.- 1Log the observation
Record orientation, lucidity, mood, triggers, effective interventions, and concise notes for the time the observation occurred.
- 2Use consistent language
Describe behavior and responses you observed instead of assigning a condition or motive.
- 3Review time-of-day patterns
The trends area groups observations by time window and highlights interventions that were recorded as helpful.
- 4Bring patterns to the care team
Share the dated record with an appropriate clinician when there is a new, worsening, or concerning change.
A specific intervention—quiet room, familiar music, snack, walk, or reassurance—can be as useful as the behavior itself.
Nutrition & hydration
Record meals, fluids, texture, and feeding help
Nutrition records make intake and hydration patterns easier to discuss while keeping the source observations visible.Review against the person’s care plan
- 1Log the meal or fluid
Choose the meal type and record intake percentage, diet texture, feeding assistance, fluid ounces, and a short description.
- 2Use measured amounts when practical
Estimate only when necessary, and state what was offered versus what was consumed.
- 3Review today and the weekly trend
Use the dashboard to see recorded meals and fluids. The hydration indicator is a record summary, not a diagnosis.
- 4Follow dietary and swallowing instructions
Use the clinician’s current orders for texture, restrictions, fluid targets, and escalation.
Follow the care plan or contact a clinician for concerning intake, choking, swallowing difficulty, or signs of dehydration.
Skin & wounds
Create a consistent skin and wound observation record
The wound tracker stores location, measurements, staging entered by the caregiver, drainage context, dressing, and Braden score.Length1.5 cmWidth1.0 cmDepth0.1 cm
- 1Use the approved assessment process
Record the location, wound type, stage, measurements, drainage, wound bed, surrounding skin, dressing, and score only when trained and authorized.
- 2Measure consistently
Use the same units and approach each time so changes are easier for a professional to interpret.
- 3Record the dressing applied
Document what was actually used and follow the current wound-care order.
- 4Escalate changes
Contact the appropriate clinician for worsening appearance, odor, drainage, pain, fever, spreading redness, or other concerns.
CareProof stores what the user enters; it does not validate a stage, assess healing, or recommend treatment.
Care plans & orders
Keep goals and clinician orders visible
Care-plan goals describe a target and interventions; physician orders preserve the source instructions that govern care.60% progress · Target date visible
3× weekly · Active
Copied from source instruction- 1Create a care goal
Choose a category, target date, measurable title, baseline description, and caregiver strategies.
- 2Update progress carefully
Use the percentage and status controls to reflect observed progress, achievement, pause, or need for revision.
- 3Add a clinician order
Copy the prescribing clinician, order type, instructions, frequency, and effective date from the current source document.
- 4Maintain order status
Mark an order Completed or Discontinued only when supported by the care plan or clinician documentation.
This feature records an existing instruction. It does not authorize treatment or replace the signed source order.
History & Proof Packs
Review the record and create a clear care summary
History helps locate individual entries; Proof Pack turns a selected period into an organized report with source detail.Functional assistanceSource entries organized by activity and support level
Dated care-log appendixEvery summary remains connected to the underlying record
- 1Find an entry in History
Filter by care activity, review the dated timeline, and edit or delete an entry if your role allows it.
- 2Choose the Proof Pack period
Select 7, 14, or 30 days and a report purpose appropriate for the conversation.
- 3Review the summary and appendix
Check recorded time, activity counts, nighttime care, assistance, patterns, equipment, notes, and every dated source entry.
- 4Attest and print
Use the attestation only after reviewing the report. Print or save it using your browser’s print controls.
If a report is wrong, update the original care entry instead of editing a printed report.
Care team & emergency sheet
Give the right people the right access
The Care Team page combines recent handoff information, permissions, emergency details, orientation guidance, and an accountability trail.- 1Invite by exact email
Owners enter the person’s name, email, and role. CareProof authorizes that address and sends an invitation when email delivery is configured.
- 2Choose the smallest appropriate role
Owner manages access and the profile; Contributor records care; Read-Only reviews without changing records.
- 3Use the handoff and emergency sheet
Review the last 24 hours and keep allergies, contacts, mobility, communication, equipment, and emergency instructions current.
- 4Orient and review
Open the Caregiver Guide for working expectations, and review the accountability trail when you need to see who changed the record.
- 5Remove access promptly
Owners should revoke a team member when they no longer need the care profile.
Verify the address before authorizing it. The invited person must use that exact address to sign in.
Privacy & account controls
Control access, exports, display, and account lifecycle
The Privacy Center collects the most important device, data, and account controls in one place.AbLarge-text modeDevice preferenceOn
⇩Download all dataJSON account exportExport
↗Review team accessRemove access when no longer neededOpen
- 1Open the Privacy Center
Use the profile control in the top bar, then review the signed-in email, active role, and available account actions.
- 2Adjust the device
Turn on Large-text mode for larger interface text and spacing. The preference is stored on that device.
- 3Export or test
Download all account data as JSON. Owners can also load clearly labeled demo records to explore features.
- 4Sign out safely
Sign out after using a shared device. Closing the browser alone may not end the ChatGPT session.
- 5Delete only when certain
Account deletion permanently removes the owner’s profiles and related CareProof records. Type DELETE only after exporting anything you need.
Review team access and download an export before permanently deleting an account.
Provider preview
Explore the future provider-matching concept safely
Find Care currently demonstrates how recorded needs might inform a match; its provider profiles and inquiries are fictional product-preview data.Sample caregiverExample skills and availability
92% sampleSample agencyNot verified or available for hire
88% sample- 1Treat every profile as fictional
Names, credentials, distance, rates, availability, and match scores are examples and have not been verified.
- 2Explore match explanations
Use the filters and Why they fit view to understand the intended matching experience.
- 3Save a sample inquiry
A saved sample draft demonstrates the workflow but does not contact a provider or request real care.
- 4Use verified channels for real care
Do not rely on this preview to hire or vet someone. Use an established agency, registry, or other appropriate verified source.
CareProof will label the feature differently only after a real provider network and verification process are operating.
Troubleshooting & safety
Solve common problems and know when to stop
Most access and syncing issues have a simple check. Emergencies and clinical questions always belong outside the application.AbLarge-text modeDevice preferenceOn
⇩Download all dataJSON account exportExport
↗Review team accessRemove access when no longer neededOpen
- 1Cannot open an invited profile
Sign out, then sign in with the exact authorized email. Ask the owner to confirm the address under People with access.
- 2Entry says pending sync
Reconnect the same device to the internet and leave CareProof open long enough to synchronize. Avoid clearing browser data first.
- 3Information seems missing
Confirm the selected care profile, remove filters, refresh the page, and verify that your role permits the action.
- 4A report looks wrong
Review and correct the source entries, then recreate the report. Never use a summary without checking its dated appendix.
- 5There is an emergency
Stop using the application and call 911 or the appropriate local emergency number. CareProof does not send alerts or dispatch help.
Note the page, active care profile, approximate time, and what you expected. Do not include unnecessary health information in the first support message.